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Regulations Manual

Administrative Regulations Manual & Procedures

Under Policy Governance®, within the directives and limitation listed in the Board Governance Policies, the Board delegates the development and implementation of Administrative Regulations and procedures to the Superintendent and staff, except in regard to issues for which they are mandated by law to take direct action. A comprehensive review and revision of all District policies and procedures was completed between August and December 2015, and the conversion to an Administrative Regulations Manual was completed on February 1, 2016.

Regulations establish legal records and standards of conduct for the school district. Regulations can provide a bridge between the School Board's philosophy and goals and the everyday administration of programs.

The Issaquah School District is continually updating Regulations and procedures to keep current with state laws and regulations as well as best practices. Regulations or procedures on this website may be in transition or in process of being revised. Please contact Tricia Romo, Public Records Officer, if you have a specific policy question or to double-check on a Regulation.

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4000 - Community Relations

Complaints Concerning Staff or Programs - 4220


Code: 4220

Adopted: 9/13/1997

Last Revised Date: 8/7/2015

Related Procedures:

Related Forms:

Constructive criticism can be helpful to the district. At the same time, the Board has confidence in its staff and programs and has authorized the Superintendent to protect them from unwarranted criticism or disruptive interference. Complaints received by the Board or a board member shall be referred to the Superintendent for review and inquiry or investigation when appropriate.

The District will respond to the needs and concerns of the community. Open communication between the District and community and clear procedures for processing community concerns are essential to ensure that:

  1. parent/community members concerns are handled expeditiously;
  2. the community is informed of the procedures for appealing a District decision;
  3. employees have the opportunity to respond to or remedy complaints;
  4. employees are fairly heard as part of any inquiry or investigation and prior to any responsive administrative remedy/action is determined to be undertaken;
  5. the District and Board of Directors are informed of concerns parents or community members feel are serious and of action taken by the District, if any; and
  6. the channel for resolving parent complaints is consistently applied.

Legal References:

  • RCW 28A.405.300 Adverse change in contract status of certificated employee — Determination of probable cause — Notice — Opportunity for hearing
  • Chapter 42.30 RCW Open Public Meetings Act
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